We accept most major watch brands in part exchange for any of the watches we have for sale. Simply visit our website, choose the watch you'd like to trade in, and submit your request. Please visit our 'Exchange Your Watch' page to get started.

Our preferred payment method is bank transfer. We also accept cash payments, but only by prior agreement

Whether you're purchasing a watch online, over the phone, or in person, full payment is required before we can release or ship the item. Please refer to our returns policy in case you're not completely satisfied with your new watch.

We only sell authentic watches. Before any sale, all of our watches are thoroughly inspected by our watchmaker to ensure they are genuine and meet the manufacturer's standards.

For your peace of mind, we offer a 14-day returns period on watches purchased online or by phone. During this time, you can exchange your watch for another or receive a full refund. The watch must be returned in the same condition, with all original accessories, paperwork, and warranty cards. If your watch arrived with a returns tag, it must remain attached and untampered with. You can return your watch by post or in person at our London Colney office. Please allow up to 7 working days for refunds to be processed.

We understand you'll want to try the watch on, but please take care not to mark or damage the watch or its strap. If the watch is returned with marks, scratches, or removed stickers, we may charge up to 20% of the sale price, depending on the condition of the watch.

If you purchased in-store, we offer an exchange or credit note if the watch is returned within 14 days

Whether you're selling your watch by post or in person, we require a copy of photographic ID and proof of address dated within the last 3 months.

Accepted documents include:

Driving Licence
Passport
Bank Statement

Yes ofcourse let us know when you want to come , we will book an appointment.

All payments are made by bank transfer. If your account is located in the UK, you can usually expect the funds to arrive within 2 hours.

Once we receive your watch, either by post or in person, we promptly inspect its condition and accuracy in your presence. Based on our assessment, we make a final offer, and if accepted, we proceed with payment. Any necessary repairs or work will be calculated on a cost basis.

We always recommend posting your watch through Royal Mail special delivery, Dhl and fedex

Additionally, this watch is backed by 6 months mechanical warranty, ensuring your purchase is protected and giving you full peace of mind unless it still has the remaining warranty coverage from manufacturer, which is valid for 5 years.